Posts

Our 30-Point Oil Change Service is Far From Routine

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oil change service, beckley automotiveAn oil change service may seem like minor maintenance, but if the service isn’t up to par, you could be risking more serious engine issues down the road. You can get oil service pretty much anywhere – the chain repair shops, tire companies, car dealerships – but how do you know who you can really trust to do the best job?

When you bring your European or Domestic car to Beckley Automotive, you know the expert technicians are knowledgeable, trained and experienced. Through continuing education and certification from AAA, Bosch and ASE, our technicians are well-equipped to provide the best repair service as well as to advise you on the right oil to use for your particular car.

With the Beckley Oil Change Service, you won’t just get new oil in your car. Our 30-Point Inspection ensures that your minor routine maintenance will catch potential engine issues before they become larger problems. While inspecting seven different systems in your vehicle, each point gets a score on our report card, indicating whether the item in question is in good condition, could stand to be repaired or replaced, or needs attention immediately.

Some of the items covered in our 30-Point Inspection include:

  • Road Test: to gauge engine and transmission performance, braking and steering condition, and ride quality
  • Under Hood: checking belts, hoses, filters and fluid levels
  • Under Car: to look at exhaust system, shocks and struts, suspension and to look for any leaks
  • Tires & Wheels: adjust to proper air pressure and thoroughly examine tread
  • Chassis: examine windshield wipers and blades, headlights and exterior lights
  • Routine Service Needs: advise on any other routine maintenance recommended by the manufacturer

If you still aren’t convinced that Beckley Automotive is the best shop for all your oil change and maintenance needs, let us sweeten the deal a little farther:

Never been to Beckley Automotive? Mention this web offer and get $25 off your first visit! Or, if you’re already a regular Beckley customer, bring in a vehicle we haven’t seen before and you can also get $25 off your purchase!

Now is a great time to schedule your Beckley’s oil change appointment online HERE. You can also call our service department at 515-243-8185 or simply stop at our convenient downtown Des Moines location at 901 8th Street today!

Fight Leaks and Keep Your Engine in Top Shape with Our Fluid Service

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car fluid check, fluid leaks, engine leaksIt’s never a good thing to find a puddle on your garage floor or in the driveway. How long has it been there? Where is it leaking from? Are there multiple leaks? How long until the engine throws a rod or simply eats itself?

Bring your car in for regular fluid service at Beckley Automotive and head off leaks before they become a problem!

There’s more to automotive fluids than simply keeping them contained. To prevent premature wear and failure of engine parts, most manufacturers recommend replacing the fluids for systems such as brakes, transmission, coolant and all-wheel drive units on a regular basis. When our technicians change out and recycle your car’s fluids, they will also have the opportunity to look over the different systems and find the potential for leaks before they become a problem.

If your car is a European import, the replacement specifications is often much more frequent than it is for standard performance cars. Beckley Automotive always uses the proper fluids for your specific car and our knowledgeable and experienced technicians know exactly how to service all types of autos. Through continuing education and certification, every technician at Beckley’s is trained and ready to provide outstanding service to keep your auto free from leaks and your engine running at its best!

When was the last time you had your vehicle’s fluids changed and your engine checked for leaks? If you can’t remember, now is a great time to schedule an appointment at Beckley’s online HERE. You can also call our service department at 515-243-8185 or simply stop at our convenient downtown Des Moines location at 901 8th Street today!

Know Your Car’s Electrical System Warning Signs

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electrical system, car starter, car battery, car alternatorYour vehicle’s electrical system is an involved arrangement made up of three main components: the alternator, the starter and the battery. When you start having trouble with your car’s electrical system, it’s apparent – but how do you know which part needs the attention? We’ll outline the most common warning signs for each part to help you pinpoint the issue to be addressed.

Your battery provides the juice to the entire electrical system. When your battery is giving out, it affects the rest of the system. Watch for:

  • Sluggish engine cranking when you try to start the car; the battery alone starts the car, so if you have trouble at the get-go you know what’s causing it.
  • Excessive corrosion around the positive/negative cable connection posts; this indicates a battery leak and the “gunk” needs to be removed or the connectors won’t get the power
  • Swollen battery case; this means the battery has been exposed to excessive heat and/or cold and has been damaged
  • Smell of rotten eggs under your hood; a shorted battery causes a chemical reaction, releasing sulfuric acid that can damage other engine components

If your starter malfunctions, the pistons don’t rotate and won’t pull in air/gas mixture needed to fuel the engine. Watch for:

  • Grinding noise; if the drive gear isn’t engaging or is worn, you’ll hear a sound like when you start your car and then try to start it again. Ignoring this noise can cause irreparable damage tot he engine flywheel.
  • Freewheeling; if you only hear a whining noise and the engine isn’t cranking, the starter gear isn’t engaging with the flywheel and this is called freewheeling.
  • Single loud “click”; you may have a bad starting motor, bad solenoid, or even a bigger mechanical problem in the engine.

The alternator is exceptionally important as it recharges your battery and turns energy from the crankshaft into useable electricity. Watch for:

  • Flickering or dim headlights; this means the alternator is struggling to get the necessary power to the headlights.
  • Car stalls; since the alternator powers the spark plugs that keep the engine alive, if your car stalls for no reason while running you should have the alternator looked at.
  • Other electrical failures; if your power windows and locks, air conditioning or dashboard lights aren’t working correctly or working at all, the alternator could be the culprit because it supplies all of these electrical parts with power.

Your car has literally dozens of electrical components that send power throughout your auto to keep everything going. When one part fails, it causes a chain reaction and ultimately keeps your car from running. Come see the expert technicians at Beckley Automotive who have the training, the tools and the experience to diagnose and correct any and all problems you might be having with your electrical system.

Don’t wait until your car leaves you stranded! Schedule your appointment online today, call our service department at 515-243-8185 or stop by our shop in downtown Des Moines at 901 8th Street.

Let Climate Control Work for You

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automatic climate control, vehicle air conditioning, car climate controlThe saying goes something like, “If you don’t like the weather, wait 5 minutes.” Fall in Iowa is no exception. Last week was sweltering heat and humidity and this week is sweater weather. Many people find themselves in the bizarre position of needing to run the heat at night and then to switch to the air conditioning in the afternoon. It’s no different in your car – but can you rely on both to work at top performance at the drop of a hat?

Air conditioning and climate control in a car are not the same thing. When purchasing a new vehicle, there is a definite price difference between the two – air conditioning comes standard and costs less. What are some of the other differences between the two?

  • Air conditioning cools the air inside your car through manual adjustment of the temperature dial. If you want it colder, you turn it farther to the blue. If you want it less cold, turn it toward the red and warmer air will gradually mix in.
  • Automatic Climate Control lets you set the temperature you want inside your car and you don’t have to touch it again. Ever. On your home thermostat, you even have to switch between heat and cooling. But Automatic Climate Control will switch seamlessly from air to heat to keep the temperature constant.
  • With air conditioning, you will have to constantly adjust the dials as the temperature inside your car is affected by the sun, the speed you’re driving, outside weather. This can lead to battles with your passengers who are too hot or too cold and grumble about the constantly changing climate inside the car.
  • Climate control is much more advanced and most offer “dual zone” control. The driver can set their temperature and the passenger can select what is most comfortable for them. Everyone is happy!
  • Another benefit to Automatic Climate Control is that it can potentially save you money. We all know running the air at the lowest temperature and the highest fan speed will make your engine work harder and run through your gas much faster. Climate control only uses the air as needed instead of at a constant clip and works much more efficiently.

Whether you have standard air conditioning or the more luxurious automatic climate control, chances are you’re going to need some work on the system at some point to keep it running at optimal levels. Unfortunately, because climate control is advanced technology and possibly the most complicated system in your vehicle, a lot of shops won’t even touch it. But at Beckley Automotives we have the experience and technology to find any problems and provide solutions more quickly and efficiently than the other guys.

Don’t waste time and money while the other shops guess at what needs to be done to keep you and your passengers riding in comfort. Schedule your appointment online HERE, give Beckley Automotive a call at 515.243.8185 or simply stop by our convenient downtown Des Moines location.

It’s Not Too Early to Get Your Car Ready for Winter Driving

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car battery, winter driving bmw des moines iowa

It’s hard to imagine prepping your car for fall and winter driving with the 80+ degree temps we’re currently enjoying.  But reality is that fall is practically here and that means football, turkey, presents and HARSH WINTER DRIVING are just around the corner.

TIP:  When you see the garden centers closing up and the patio furniture on clearance at the stores – it’s time to winterize.

winter driving bmw des moines iowaWinter puts an amazing strain on your car’s systems and fluids.  And if you leave your car outdoors overnight, it endures even more punishment.  Here’s what you should do now to avoid shivering on the roadside waiting for a tow.

Get caught up on recommended maintenance

If the summer was just too busy, it’s a good idea to get caught up on the simple things.  We’re sure that with other shops you’ve visited, you might have felt “taken” a bit with add-ons and extras that didn’t seem necessary.  We guarantee that our technicians will recommend only what’s necessary for your vehicle and give you clear guidance on additional maintenance items that you should consider.

TIP:  Sometimes you just feel like asking, “Is it OK if I wait on servicing say…my water pump…until the next time I visit?”  Don’t feel awkward about it! At Beckley, you’ll get an honest answer that does not contain a hidden agenda or innuendo.  We’ve built our business on honesty and good value…so ask any question you’d like and we’ll give you a straightforward answer.

Kick the tires

Possibly the most essential element in the winter equation is tires.  If you don’t do a summer/winter tire switch, make sure you have tread – and lots of it.  Sometimes when you’re at that “in between” stage where there’s probably just enough tread to get by until Spring, this is a tough decision.  Safety should be your first consideration here.  Stopping distances go through the roof on snow and ice and tread is your friend.

Get the cooling system ready to be REALLY cool

It might seem like “cooling” systems are less relevant in the winter.  It’s true you’re less likely to have overheating issues from a 10-minute drive when it’s 20 degrees outside.  But a properly operating cooling system is essential to your engine’s life at ALL temperatures.  Freezing temps can really push an old water pump to the limit, so if you’re approaching or are over the max life for that part – consider a proactive replacement.

Put the scraper and winter emergency kit back in the vehicle

It’s a great idea to keep a plastic bin containing simple roadside survival items in your trunk.  Be sure to check your items each year for expiration dates and put in fresh batteries. Some things to include are:

  • spare gloves/hats
  • jackets
  • flashlights
  • first aid kit
  • blankets
  • small shovel
  • food
  • knife
  • chains
  • jumper cables

TIP:  Consider putting one or more 40 pound sandbags in the rear of your car.  This will help with traction in a rear wheel drive car of course.  But a side benefit is that if you get stuck, you can grab the knife from your winter safety kit, cut open the bag, and lay the sand down under and around your tires for extra traction.  You’d be surprised how much this helps when things get slick and you’re spinning those gorgeous wheels.

Now is the perfect time to schedule an appointment online to get your car ready for the harsh Iowa winter. Our convenient shuttle can get you to work or home and our service advisers can help you with further transportation arrangements. Call Beckley Automotive today!

How to Choose the Best Auto Repair Shop in Des Moines

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best auto repair shop des moinesWhen car troubles show up out of nowhere, it can be stressful figuring out who to call. Most people don’t have a mechanic or repair shop on speed-dial, and it’s easy to panic when faced with the prospect of going without a car for an undetermined period of time. How do you select the best auto repair shop? Do you rely on Google or Yelp reviews? Do you talk to friends and coworkers? Or do you choose based on location or because your dad used that facility?

Tips for Choosing the Best Auto Repair Shop for You

  • Be sure to research and find a repair shop BEFORE you need one. The first shop on the Google list isn’t necessarily the best for your car or your repair needs.
  • Have a plan for alternate transportation already in place. It’s easy to choose a repair shop closest to home or work without knowing their reputation or skill set. Some roadside assistance plans like AAA offer car rental coverage in the case of mechanical repairs.
  • Ask your friends and family where they go, who they would recommend and who they would recommend to stay away from. Find out their reasons for a positive or negative review so you know it’s about the shop and not just a bad day.
  • When you call the facility, ask if they specialize in only certain types of repair or certain vehicle makes and models. Ask specific questions about the qualifications of the technicians and what types of certifications they hold. Are they ASE certified? Is there a requirement for ongoing education to keep up with technology?
  • Put in the legwork and visit potential shops. You should be looking for cars in the parking lot or service bays that are comparable to yours in age and technology. Are there awards in the lobby regarding outstanding customer service or community involvement? Is the reception area neat, clean and professional?
  • Are diagnostic fees, acceptable payment types and guarantees posted? Is the staff courteous and willing to answer your questions and explain charges, services and procedures?
  • Be sure to reward outstanding customer service and repair work with repeat business. Show customer loyalty and make referrals through positive word-of-mouth. When you find the best auto repair facility, you’ll want to support the business and spread the word!

You never want to get stuck picking a service shop out of hat without knowing anything about their certifications, pricing or reputation. It’s important now more than ever to do your own research and form your own opinions. Take the time to look for professionalism, great customer service, current certifications or advanced course work and pricing transparency. If you put in the work, you will be rewarded with the best auto repair shop and peace of mind.

Are you in need of auto repair or routine maintenance? Beckley Automotive may just be the best auto repair shop for you! Give us a call at 515-243-8185, stop by our convenient downtown Des Moines location at 901 8th Street, or schedule a service appointment online today!

5 Fun Facts For BMW Owners

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bmw owners, BMW information des moines iowa

While Des Moines BMW owners have unmatched passion for their European autos, being the “Go-To” service location for European cars requires Beckley Automotive to dig deep into the history and heritage of the cars we service. This allows us to give the best maintenance and support to your European car as possible. Along the way, we pick up odd – and somewhat amusing – tidbits of European car information.

Check out these 5 “Did you knows” about our beloved BMW:

  1. passionate bmw ownersThe BMW Name – BMW stands for Bayerische Motoren Werke. In English, that would be: Bavarian Motor Works
  2. The BMW Logo – The Roundel logo stems from the days of its aircraft heritage, and symbolizes a spinning propeller.
    A huge component of the BMW logo is the blue and white fields, and those come off the Bavarian flag. (Bavaria is a state in Germany.)
  3. The BMW “LOOK” – The kidney grille BMW owners have come to love was first used in the BMW 303. The 303 was a mid-sized saloon (meaning it had a closed body and a closed trunk separate from where the driver and passengers sit) produced in the early 1930’s. It was the first BMW to use the “kidney grille” which today is a hallmark of their model.
  4. The BMW Letter – BMW does not use automobile platforms like any other manufactures. Instead, each generation has a development code – an Entwicklungsnummeren. The “E” stands for “Entwicklung” which means “Development.” BMW progressed through the E series into triple digits and then switched to using “F”. At this time, we can’t find that “F” stands for anything – it was just the logical next step!
  5. The FIRST BMW – The first car made by BMW is: The BMW Dixi!
    BMW bought the Automobilwerk Eisenach in 1928 and, with it, the rights to build the Dixi car… Soon after that, they dropped the Dixi name.

European cars run in our blood (almost literally). From BMW to Mercedes, Jaguar, Porsche and more, we love what we do as much as you love the driving performance of the cars we service.

Feel free to contact Beckley Automotive with any questions you have about your car’s performance. You can schedule a service appointment online HERE, give us a call at 515-243-8185, or visit us at our convenient downtown location at 901 8th Street!

Oil Changes Every 3,000 Miles? Not So Fast…

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des moines oil change, european car service tips

Did you know automobile oil never wears out? It’s the additives in oil that help keep your engine clean and protected that cause the problems. Plus, oil gets dirty and abrasive from combustion contaminants which leads to sludge* and premature wear.

*We see more engine failures from sludge than old age. Sludge occurs from using the wrong oil or not changing oil frequently enough. It becomes thick like tar then clogs the oil passages. Not unlike what happens to us with a bad diet.

des moines oil change, european car service tipsConventional wisdom was “change your oil every 3,000 miles. Today, some new car manufacturers are recommending 10-15,000 miles between oil changes. How do you know what’s right for your car without spending TOO much? The answer depends on two considerations:

1.Conventional or Synthetic Oil?

Conventional petroleum based oils offer excellent protection for most circumstances and are recommended by many automobile manufacturers. They are also less expensive than synthetic oil.

Synthetic oils hold up better under extremes of temperature and extended drain intervals of 10,000 miles or more*. The only drawback is they can cost twice as much as conventional – about $8-$10 per quart.

*If you go an extended drain interval you need a premium oil filter to last as long as your oil, not the discount filters sometimes used to keep the price down.

At Beckley Automotive, we always advise using the type of oil the manufacturer recommends. Failure to do so can jeopardize any warranties and, as we’ve experienced, will hurt your engine if it’s not up to specification. We can tell you what your car’s manufacturer recommends.

2.How Do You Drive Your Car?

Your owners manual typically has two maintenance schedules. One for “Ideal” driving conditions, one for “Severe” conditions. How do your driving habits stack up? Unless you primarily drive long distances, most of us operate our cars under “severe” conditions. Here, your manual says to cut the “ideal” service intervals in half.

[one_third]

Ideal Driving Conditions

  • Mostly highway miles
  • Moderate temperatures
  • Moderate loads
  • Dust free environment[/one_third]

Severe Driving Conditions

  • Frequent trips under 10 miles or stop & go (city) driving
  • Very hot or cold temps (below freezing)
  • Towing or heavy loads
  • Dusty, unpaved roads

 

And The Answer Is…

Based on the car and oil manufacturers recommendations and our long experience with all European car engines we recommend to change conventional oil every 5000 miles and synthetic oil every 7500 miles. This is based on the typical mix of temperatures and driving styles we experience in Central Iowa.

One Final Consideration

If you drive a particular car infrequently, say under 7500 annually, change your oil once a year. Just because your oil lasts 15,000 miles doesn’t mean everything else will. Our experts will report on your tires, brakes, steering, etc. so you know your car is safe for you and your family. Do this in the fall if you’re going to store it. It will last longer with clean fluids.

When we change your oil at Beckley Automotive, your car gets a 30 point written safety inspection performed by a certified technician with years of training and experience on European cars just like yours. They know what to look for and how to respond to prevent any problems while you’re on the road. We use Mobil oil and original equipment (or better!) filters to ensure the longest life for your car and protect any warranties you might have. Plus we have the proper equipment to reset your service lights. Don’t forget – you also get a free car wash with every service.

So be sure to call us the next time you need service. We’ll be glad to give you a price and explain all the benefits our car care specialists will provide. Or you can go online and Schedule your service appointment today.

Make Selling Your Car More Profitable

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tips for selling your car, selling your carAt some point, you’re probably going to decide it’s time for a new car. Maybe you need more space for a growing family, or you’re downsizing to a smaller vehicle as an empty-nester. Or maybe you want to unload a gas-guzzler for a more fuel-efficient auto. When you look at selling your car, you can get more money by simply taking care of a few details.

Check out these 10 ways to boost the resale value of your car.

  1. Replace windshield wipers – It’s an inexpensive fix and only takes a few minutes to install new wipers.
  2. Clean the engine – You can try and clean the engine yourself with products designed to help remove dust, grease, and dirt. Or check out our detailing services to shine up your engine.
  3. Refill or top off fluids – Letting a potential buyer know your car has had a recent oil change and the reservoirs are filled for anti-freeze, brake fluid, windshield wiper fluid, etc., can help seal the deal.
  4. Check tire tread – You’re good if you’ve got a decent amount of tread remaining. But if tread is worn, replace the tires to increase the sale price of your car. If a buyer will have to replace the tires, you’re more likely to haggle over the asking price.
  5. Clean up the exterior with a wash and wax – Simply giving your car a thorough wash and wax can shine it up and make it more appealing to a potential buyer. If your headlights are foggy from years of oxidation, consider replacing the headlight casing or look into headlight restoration. Shining rims and wheels can also increase the “wow” factor when you show your car to a potential buyer.
  6. Clean the interior – After miles of road trips or shuttling kids around town, the interior of your car could probably use a makeover. Give it a thorough cleaning by vacuuming and wiping down surfaces.
  7. Get the brakes inspected/replaced – Like new tires, new brakes can cost a couple hundred bucks. If you’ve had your brakes serviced recently, let the buyer know. If you think it may be time to get your brakes replaced, bring your car in for an inspection. Selling your car with new brakes can be a good way to get the price you want.
  8. Take care of minor repairs – Over time most cars develop minor problems that are easy to overlook. These are things like a burnt out dome light, a squeaky door hinge, windshield cracks and dings, or minor body damage like a small dent from a shopping cart. Taking care of minor repairs like these may cost a few dollars, but it can help you get closer to your asking price when you list the car.
  9. Consider major mechanical work – When you’re trying to sell a car, it may need some major repairs like a new transmission or alternator. Major repairs may cost you a little more, but it could be worth it depending on the age of your car, mileage, and overall condition.
  10. Bring your car in for an inspection before you sell. – Our experienced mechanics can give you a complete diagnostic report about your car. This information can help you determine a fair asking price, decide on repairs you might want to make, and give you some negotiating power when you’re ready to sell.

We can help you get the most out of selling your car. If you’re looking for the best auto care and service in Des Moines call Beckley Automotive at 515-423-8185 or click here to schedule an appointment today!

Beckley’s Breathes New Life Into the Car You Love

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car you love, beckley's automotive serviceYou and your favorite car have likely been through a lot. Perhaps it was the first car you bought on your own, or your very first luxury vehicle, or maybe it just GETS you. But the years have piled up. Does it start rough? Are the brakes squealing or shuddering when you stop? Maybe it’s eating oil a lot faster these days. Now you’re worried that you’ll have to trade in the car you love for an expensive, newer model that you’ll have to get to know all over again.

Beckley’s Automotive can make a car you love last longer!

It doesn’t matter what you’re driving, Beckley’s provides expert service for all makes and models, whether domestic or import. Do you love European cars? Our technicians stay up-to-date with the most recent technology and are award winning Authorized Bosch Service specialists for Audi, BMW, Mini, Mercedes, Porsche, and Volkswagen. Beckley Automotive is also an Authorized Saab repair center and an AAA Approved Auto Repair center for ANY cars you may have.

We believe in the quality of our parts and workmanship and we back our repairs with a 24 month/24,000 mile guarantee. If there is ever a question or an issue, you can simply contact us and we’ll make it right because we stand by our work 100%. Serving central Iowa since 1979,  Beckley’s has been a Best of Des Moines award winner and an A+ rated BBB Accredited Business. Our technicians are ASE Master Certified and are trained and equipped with the latest computer diagnostics tools to resolve any issues you’re having with your vehicle.

The next time your car needs attention, whether it’s an oil change, factory maintenance, or a major repair, call Beckley Automotive and rest assured that your auto will receive the best service from the most experienced and knowledgable technicians in Des Moines!

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If you dread the thought of replacing a car you love, Beckley Automotive has service solutions and repair options you won’t find at other shops. Contact Beckley Imports today to schedule an appointment online!