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Trust Your Mercedes Benz Maintenance to the Experts at Beckley Automotive

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mercedes benz maintenanceMercedes Benz is designed not only for comfort and luxury but for style and performance. So, if your Mercedes isn’t functioning as it should, you need to have it looked at by an expert right away. No two models are the same, but when it comes to working with high-end luxury imports, you need an auto mechanic with the knowledge and experience to work on such a precision vehicle. Beckley Automotive specializes in all models, including German imports, so if you’re having trouble with your Benz, stop by the shop today to see if one of these common issues could be causing the trouble.

Electrical Issues

Some of the most common problems with modern vehicles, including the Mercedes Benz, lies in the electrical system. So much in a Mercedes Benz is regulated by the computer that if even a small hiccup occurs, entire systems may start to falter. The correction to this might be anything from a firmware update to replacing a small regulator within the vehicle. The good part about relying so much on computer systems is diagnosing problems and locating issues is much easier.

Avoid Non Import Shops

One problem you may experience has nothing to do with your vehicle but more to do with where you take it. While most vehicles run in a very similar way, maintenance of a Mercedes is different enough from a domestic vehicle it can cause some confusion with an inexperienced mechanic. From a change in how the oil is changed to locating the coolant drain valve, nearly everything is slightly different. So only trust an experienced team of auto mechanics with demonstrated certifications on working with Mercedes vehicles.

Engine Mounts

Have you ever noticed just how much smoother a ride in a Mercedes is over other vehicles? One reason is because the engine mounts are oil filled, which helps absorb vibrations given off by the engine. Over time, these mounts can lose oil or begin to fail. This translates to an unusual amount of vibration and feedback in the cabin of your Mercedes. If your ride isn’t as smooth as a Mercedes is built to be, let the team at Beckley’s take a look.

When it comes to Mercedes Benz maintenance, your vehicle should only be serviced by trained mechanics with Mercedes Benz expertise. At Beckley Automotive, you’ll find a team of mechanics who have the necessary training, certifications and experience to work on and restore your vehicle.

Whether you’re having an electrical issue, are suffering engine problems or there’s another issue all together, contact Beckley Automotive at 515-243-8185, stop by the shop at 901 8th Street in downtown Des Moines, or schedule your Mercedes Benz maintenance online HERE today.

Have Your Car Starter Problem Diagnosed at Beckley Automotive

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car starter problemIt’s happened to us all. You’re in a hurry, running late for a big meeting or have an event you need to get to, you climb into the vehicle, turn the key and…nothing. Or, perhaps you can tell the car’s trying its hardest to turn over and start. Maybe it chugs a little bit, lets out a metallic whine and, eventually, fires up. You do what you can to avoid flooding the engine with gas while asking the car to please fire up. If this sounds like an issue you’ve experienced as of late, you may have a car starter problem and need it fixed. The exact problem does vary, but likely can be identified rather quickly with the aid of the car experts at Beckley Automotive. So if you’re suffering from a car starter problem, bring it into the shop for diagnosing.

Failing Battery

One of the most common culprits behind a car starter problem is the battery. If the battery voltage is low, your starter may not receive the necessary electricity to run. Once powered on, you likely don’t run into problems, but after the vehicle sits for more than a few hours the battery cools off and trouble strikes again.

Damaged Wiring

Wiring in modern vehicles is exceptionally protected. If you drive an older vehicle though, as soon as you pop the hood you likely see a spiderweb of wires running in all directions. Updated wire harnesses may be able to help with organizing the wiring, but in the mean time, if your starter is not receiving power and the battery is fine, your issue may lie with damaged, corroded or cut wire.

Starter Solenoid Issues

The stater solenoid is a small cylinder on the top of the starter relay (although the exact placement does vary from one vehicle to the next). If the solenoid fails the vehicle simply won’t turn on at all. Problems here can rest in blown fuses or other damage. Having the solenoid checked may help identify the issue.

Whether your vehicle won’t start, takes three or four revs to get going or you have an entirely different problem all together, Beckley Automotive specializes in all makes and models and can work with you and your vehicle.

From old Suburbans to a brand new M-Class, if you’re experiencing any kind of car starter problem, contact Beckley Automotive by calling 515-243-8185 or set up a service time ONLINE today.

Why Factory Scheduled Maintenance is Important

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factory scheduled maintenanceWhen you purchase a vehicle, it will include a list of recommended mile markers for factory scheduled maintenance. The exact schedule varies slightly based on the make and model, but typically it starts around the 25,000 mark and continues on every 10,000-15,000 miles. Looking at the extended list of factory scheduled maintenance, you may not think it’s all necessary. After all, why should a perfectly functioning vehicle need to go in for maintenance every 10,000 miles? While it may take time out of your day, it is extremely important to follow through with the recommended maintenance. Beckley Automotive is here to show you why.

Replace Damaged Components

The main components of your vehicle are designed to work for a very long time. You likely will not need work done on your transmission or engine every 10,000 miles. However, other parts, such as belts, break down. Replacing these components is quick and easy, yet it safeguards your vehicle from more expensive repairs. Failure to replace a belt at the suggested time may result in it breaking while you’re driving, which in turn can cause other areas of the vehicle to sustain damage.

Identify Larger Issues Ahead of Time

Transmissions do not just suddenly give out and engines do not die out of nowhere. There are always signs pointing to the potential failure of these major parts of your vehicle. During basic car maintenance such as an oil change or coolant flush you might not receive an in-depth inspection of the vehicle, which means these warning signs may be missed. With the complete inspection thanks to the recommended factory scheduled maintenance, problem areas can be identified earlier and corrected quickly. Catching a problem early may end up saving you hundreds, if not thousands of dollars in repair fees. Being proactive with vehicle maintenance is far more beneficial than waiting for something to happen.

Beckley Automotive is fully certified to work on any make and model vehicle. It doesn’t matter if you drive a Ford F-150 or a Mercedes C class, our mechanics can perform the recommended maintenance without voiding the warranty. So skip out on the long lines common with going to the dealership and come see us at Beckley Automotive.

Whether you have a question regarding your vehicle, have hit the factory scheduled maintenance mile mark or you have another issue all together with your car, contact us today by calling 515-243-8185. Or you can schedule an appointment online HERE and select the time that works best for you.

Check These Signs Your Car is Out of Alignment

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out of alignment, wheel alignment serviceWhat you do in your vehicle, how you drive it and how you take care of it all plays a role in the long term performance of the car, truck or SUV. Proper tune ups and maintenance can correct slight issues every vehicle experiences. One such issue you’ll run into eventually includes an alignment. A car alignment doesn’t start off as a major problem. You may just notice a slight difference in how it handles. However, if not corrected early on, it can develop additional problems, costing you more money in repair services. That is why Beckley Auto wants you to know how to tell when your car is out of alignment.

Vehicle Pulling

Have you noticed your vehicle is pulling in one direction or the other? It likely means your vehicle is out of alignment. While this might mean you need to rotate your tires, you realistically should not have a substantial pull to one side because of tires. Not sure if your vehicle is pulling to one side? Look at how your steering wheel is positioned when driving straight. Is it tilted either to the right or left? If so, your may be out of alignment. Also, if you let go of the wheel, does it drift in a particular direction? Again, it probably means you need a car alignment service.

Tires are Not Wearing Evenly

On average, you turn your vehicle to the right slightly more than to the left. This is one reason to rotate your tires in order to ensure even wear. However, if one side of your vehicle is wearing significantly faster than the other side, it means more weight is being diverted to that side of the vehicle. Correcting the alignment will make your vehicle safer and extend tire life.

Squealing Tires

When you turn do you hear the tires squeal? You’re most likely not a speed demon, street racing in your gorgeous European import vehicle. If the tires squeal when performing a natural, standard turn that isn’t under duress, you may need an alignment.

From routine maintenance to larger repair needs, Beckley Auto is here for you and your vehicle. It doesn’t matter if you drive a Mercedes or a Buick, a Porsche or Mini Cooper, our repair technicians have the necessary knowledge and experience to service your vehicle.

If you believe your vehicle is out of alignment, needs an oil change or any kind of work done on your vehicle, schedule your appointment online today! In no time, your vehicle will respond just as it did when you first drove it off the lot.

Know Your Car’s Electrical System Warning Signs

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electrical system, car starter, car battery, car alternatorYour vehicle’s electrical system is an involved arrangement made up of three main components: the alternator, the starter and the battery. When you start having trouble with your car’s electrical system, it’s apparent – but how do you know which part needs the attention? We’ll outline the most common warning signs for each part to help you pinpoint the issue to be addressed.

Your battery provides the juice to the entire electrical system. When your battery is giving out, it affects the rest of the system. Watch for:

  • Sluggish engine cranking when you try to start the car; the battery alone starts the car, so if you have trouble at the get-go you know what’s causing it.
  • Excessive corrosion around the positive/negative cable connection posts; this indicates a battery leak and the “gunk” needs to be removed or the connectors won’t get the power
  • Swollen battery case; this means the battery has been exposed to excessive heat and/or cold and has been damaged
  • Smell of rotten eggs under your hood; a shorted battery causes a chemical reaction, releasing sulfuric acid that can damage other engine components

If your starter malfunctions, the pistons don’t rotate and won’t pull in air/gas mixture needed to fuel the engine. Watch for:

  • Grinding noise; if the drive gear isn’t engaging or is worn, you’ll hear a sound like when you start your car and then try to start it again. Ignoring this noise can cause irreparable damage tot he engine flywheel.
  • Freewheeling; if you only hear a whining noise and the engine isn’t cranking, the starter gear isn’t engaging with the flywheel and this is called freewheeling.
  • Single loud “click”; you may have a bad starting motor, bad solenoid, or even a bigger mechanical problem in the engine.

The alternator is exceptionally important as it recharges your battery and turns energy from the crankshaft into useable electricity. Watch for:

  • Flickering or dim headlights; this means the alternator is struggling to get the necessary power to the headlights.
  • Car stalls; since the alternator powers the spark plugs that keep the engine alive, if your car stalls for no reason while running you should have the alternator looked at.
  • Other electrical failures; if your power windows and locks, air conditioning or dashboard lights aren’t working correctly or working at all, the alternator could be the culprit because it supplies all of these electrical parts with power.

Your car has literally dozens of electrical components that send power throughout your auto to keep everything going. When one part fails, it causes a chain reaction and ultimately keeps your car from running. Come see the expert technicians at Beckley Automotive who have the training, the tools and the experience to diagnose and correct any and all problems you might be having with your electrical system.

Don’t wait until your car leaves you stranded! Schedule your appointment online today, call our service department at 515-243-8185 or stop by our shop in downtown Des Moines at 901 8th Street.

Beckley Automotive Meets Growing Need for Diesel Service

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As people become more concerned about the environment and auto emissions, the call for diesel service shops grows. If you’re in the market for a diesel vehicle, you won’t be disappointed in your selection. Auto makers from Jeep to Chevrolet to BMW to Volkswagen offer great diesel options. You can choose from pickup trucks, crossovers, SUVs and luxury models.

Now that you know where to go for trustworthy diesel service, why should you look at purchasing a diesel vehicle?

  1. diesel service, diesel engine maintenanceMileage. Diesel engines are well-known for being cost effective. Diesel fuel generates more power from less fuel, so you can easily get more bang for your buck and stretch that tank of gas farther with diesel over gasoline.
  2. Safety. Your standard gasoline engine relies on ignition from a spark plug, diesel engines use compressed hot air to ignite the fuel. Diesel fuel has a higher flashpoint than gasoline, so it takes much more than a spark to set it on fire. There is a much lower chance of the fuel igniting in the case of an accident.
  3. Maintenance. Diesel engines are built ruggedly to combat the rigors of higher compression. Also, because they don’t rely on electrical ignition parts like spark plugs and a moving distributor rotor, you don’t have to change out as many engine parts on a regular basis.
  4. Power. You get far more torque from a diesel engine. Because of its slow burn, high compression design, the driveshaft receives much more powerful torque to assist in acceleration and towing capabilities.
  5.  Longevity. Mercedes-Benz currently holds the record for longevity, having multiple vehicles that have racked up more than 900,000 miles on their original engines. Gas-powered cars start needing more love and money poured into them around the 100,000 mile marker. If you are looking to purchase a vehicle for the very long haul, diesel can stick by your side for at least a couple generations.

Of course, there are cons to balance out the pros of diesel engines: While you have less frequent maintenance demands, it can cost you more when you do need major diesel service. The initial purchase price can be about 10% more than the gasoline counterpart. Diesel fuel doesn’t perform well in frigid temperatures, so you may need to install an engine block heater to insure that your car will start on cold winter mornings.

Whether you’re looking at purchasing a diesel vehicle or you already own one, rest assured that Beckley Automotive has the knowledge, the tools and the experience to provide outstanding diesel service. Schedule your appointment online HERE or call our expert service department at 515-243-8185 today!

Paintless Dent Removal is Painless to Your Budget

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paintless dent removal, dent repair des moines, auto detailing and paintless dent removalFall in the Midwest can be temperate, hot and sweltering, cold and windy, or severely stormy – and usually in the same week. With volatile weather like Iowa can see during the spring and autumn, thunderstorms with damaging hail are not out of the question. But storms aren’t the only threat to your car’s body in the fall; the rising and setting sun seems to glare brighter during those crucial rush hour drive times. Being blinded by the sun happens far more often than we’d like to think about, and cars and shopping carts and even parking barriers seem to pop up out of nowhere.

Door dings and fender benders can happen at any time of year, but once that damage is done, your best bet is to get it fixed right away before deeper damage occurs. With winter bearing down on Des Moines drivers, now is the perfect time to take steps that will protect your investment and maintain your vehicle’s value. Paintless dent removal done by the experts at Beckley Automotive can save you time, money and worry.

Paintless Dent Removal is a method of dent repair that doesn’t alter your auto’s paint job. Not all dents qualify for this non-invasive treatment, but minor dings and dents can be removed from your car’s body with little drama.

Some other benefits of Paintless Dent Removal:

  • Saves you money. For smaller dents that are less than an inch, prices are usually exceptionally reasonable. Dents that are easy to reach, like hail damage on a car’s hood, are even easier on the checkbook.
  • Saves you time. No one likes to be without their car for long at all, and paintless dent removal can usually be done within a day. Even if there are multiple dents that are deeper or wider and require a little more time, this method will still take far less time than traditional repair.
  • Saves your insurance premium. Dent repair and removal can cost a pretty penny if done traditionally. You don’t want to pay your own cash for it, so you claim it on your auto insurance, which can cause premiums to go up. But with Paintless Dent Removal, the cost is often less than your insurance premium, which means you don’t have to claim it, which means you won’t be paying more for your insurance to fix a couple dings. Plus, these slight damages won’t show up on vehicle history reports, which will help you when it comes time to sell.
  • Saves the environment. Because there is almost no need to use paints or solvents, Paintless Dent Removal doesn’t release harmful toxins into the air. Some other auto repair methods rely on products that contain environmentally dangerous chemicals.
  • Saves your original paint and your car’s value. If you plan on selling your car – ever – the value of your vehicle can drop if you don’t have the original paint. If you can maintain your vehicle’s original exterior paint and finish, your resale value will get a tremendous boost. Paintless Dent Removal helps you get the most from your investment.

Beckley has a dedicated Detailing and Paintless Dent Removal department to meet your minor repair needs. Our experts have the knowledge, the training and the experience to remove those small dings and dents and even to refinish scratched wheels. Don’t trust your car’s exterior to anyone else!

Bring your car to our dent removal artists and learn for yourself why Beckley Automotive is the best in Des Moines! Schedule an appointment online HERE, call our service department at 515-243-8185, or stop by our convenient Downtown Des Moines location at 901 8th Street.

Pre-Purchase Inspection Takes the Fear Out of Car Buying

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bmw pre-purchase european luxury vehicles

bmw pre-purchase european luxury vehicles, pre-purchase inspectionPurchasing a new car is an exciting event, and at Beckley Automotive, we want to keep it that way! When you’re looking to spend a substantial amount of money on a pre-owned vehicle like BMW, Mercedes, Audi, Volvo or any number of domestic beauties, you want to know that you’re getting the value you expect – style, performance, reliability, and economical value! That’s why Beckley’s offers a pre-purchase inspection to set your mind at ease and ensure you’re getting what you pay for.

By scheduling a pre-purchase inspection with Beckley, you can save yourself from inheriting someone else’s problems, not to mention saving potentially hundreds of dollars. Our specialists have years of experience with most makes and models – domestic, Asian and European – so you know you’ll be getting the best service around. We’ll check the brakes, steering, tires, and more, giving you a clear, written explanation of results when it’s all said and done.

Having your future vehicle inspected by someone you trust is also important. At Beckley Automotive, our certified experts give you the facts and verify the listing against the potential issues you may have after the vehicle purchase.

The Beckley Imports pre-purchase inspection includes:

  • An under the hood inspection, where we check the engine for any signs of leaks.
  • A thorough body inspection, where we check out all the body panels to look for any signs of previous accidents or any damage the seller may have not reported.
  • A comprehensive road test to see if the transmission is working properly, as well as the rest of the car.

As soon as you drive the car off the lot, the liability is all on you. Whether buying from an established used car lot or an individual in the paper or online, the seller may not be truly forthcoming with all the details. Even the fear that the seller isn’t telling you everything can make the car-buying process far more stressful than it needs to be.

Make sure you have your vehicle inspected before you purchase to avoid unexpected and expensive repairs down the road. Let Beckley Automotive help you make a good decision in your luxury ride – schedule an appointment online HERE or give us a call at 515.243.8185 today!

What is an ASE Certified Technician?

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ASE certified techniciansHave you noticed Beckley Automotive’s “ASE Certified” signs or stickers displayed in the shop or on the website? You’ve probably wondered what that’s all about and what it means for you and your vehicle.

ASE – the National Institute for Automotive Service Excellence –  offers consumers a way to find a reliable, knowledgeable auto technician. It’s hard to feel confident trusting your car to a new mechanic. How do you know he’ll be able to diagnose your car correctly AND have the ability to fix the problem once it’s found? ASE takes the guesswork out of the equation by vetting vehicle technicians all over the United States so you don’t have to.

How does it work?

  • Every year, roughly 100,000 technicians take the difficult national ASE tests. To become ASE Certified, each technician must have two years’ of work experience as well as a passing score on at least one ASE exam. A technician can attain Master Technician status by completing a tough series of further specialized exams on top of meeting the experience requirement.
  • ASE tests are developed by industry experts and then administered by ACT, the college entrance exam group, so you know the tests are comprehensive and challenging.
  • There are eight tests available for auto technicians that cover all car systems: Manual Drive Train and Axles, Suspension and Steering, Automatic Transmissions, Heating and Air Conditioning, Engine Performance, Brakes, Engine Repair and Electrical/Electronic Systems. ASE also offers comprehensive exams for parts specialists, collision repair technicians, engine machinists and more.
  • ASE credentials do expire, and technicians have to pass exams for re-certification every five years to ensure they are up-to-date on the newest technology.

Your car is an essential component of your everyday life. You rely on it to get you to and from work, to play, to transport your children to practices and school and family functions. Is that something you want to take a chance on? Doctors have to pass rigorous tests to be able to practice medicine, letting you know that they can be trusted to have the knowledge and skills to take care of you and your family. Why would you take any less precaution when entrusting your vehicle’s care to a technician? You can rest easy knowing your car will be in the hands of Beckley’s certified, knowledgeable and skilled technicians.

Beckley Automotive is proud to participate in the ASE Certification Program and to provide peace of mind to our customers. Schedule your auto maintenance or repair appointment ONLINE today!

 

 

5 Fun Facts For BMW Owners

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bmw owners, BMW information des moines iowa

While Des Moines BMW owners have unmatched passion for their European autos, being the “Go-To” service location for European cars requires Beckley Automotive to dig deep into the history and heritage of the cars we service. This allows us to give the best maintenance and support to your European car as possible. Along the way, we pick up odd – and somewhat amusing – tidbits of European car information.

Check out these 5 “Did you knows” about our beloved BMW:

  1. passionate bmw ownersThe BMW Name – BMW stands for Bayerische Motoren Werke. In English, that would be: Bavarian Motor Works
  2. The BMW Logo – The Roundel logo stems from the days of its aircraft heritage, and symbolizes a spinning propeller.
    A huge component of the BMW logo is the blue and white fields, and those come off the Bavarian flag. (Bavaria is a state in Germany.)
  3. The BMW “LOOK” – The kidney grille BMW owners have come to love was first used in the BMW 303. The 303 was a mid-sized saloon (meaning it had a closed body and a closed trunk separate from where the driver and passengers sit) produced in the early 1930’s. It was the first BMW to use the “kidney grille” which today is a hallmark of their model.
  4. The BMW Letter – BMW does not use automobile platforms like any other manufactures. Instead, each generation has a development code – an Entwicklungsnummeren. The “E” stands for “Entwicklung” which means “Development.” BMW progressed through the E series into triple digits and then switched to using “F”. At this time, we can’t find that “F” stands for anything – it was just the logical next step!
  5. The FIRST BMW – The first car made by BMW is: The BMW Dixi!
    BMW bought the Automobilwerk Eisenach in 1928 and, with it, the rights to build the Dixi car… Soon after that, they dropped the Dixi name.

European cars run in our blood (almost literally). From BMW to Mercedes, Jaguar, Porsche and more, we love what we do as much as you love the driving performance of the cars we service.

Feel free to contact Beckley Automotive with any questions you have about your car’s performance. You can schedule a service appointment online HERE, give us a call at 515-243-8185, or visit us at our convenient downtown location at 901 8th Street!