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Protect Your Warranty With Beckley Automotive

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scheduled maintenance, protect your warranty, car warranty, auto warrantyOne of the great things about buying a new car is the warranty. Knowing that the manufacturer will stand behind the quality of the products they make helps take some of the stress out of the purchase. But there is some confusion about how, exactly, to use the warranty and what will truly negate it. How can you protect your warranty?

If the dealership tries to tell you that you have to bring the vehicle to them for maintenance and repairs, they may be committing a crime. The Magnuson-Moss Warranty Act established in 1975 makes it illegal for dealers or manufacturers to say that the warranty will be voided or denied if anyone but the dealer does the work. You can take your vehicle to any independent mechanic, retail chain shop or do the work yourself without negating the warranty. Of course, the manufacturer or dealer can require the use of specific facilities if the services are to be done without a charge to the consumer under the warranty.

How can you avoid problems with the warranty? According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, there are a few steps you can follow to avoid issues:

  • Read Your Warranty: It’s important to know what it covered and what isn’t before repairs are needed. The warranty is usually in with the owner’s manual and will provide specific details of the warranty so there aren’t any surprises down the road. Most manufacturer websites will have an owner’s manual available online if you happen to misplace the one that came with your car.
  • Know Your Warranty Period: Warranties DO have an expiration – either a number of years or a number of miles. It’s important to know the time limits of your warranty so you can be certain to get problems corrected in plenty of time.
  • Service Regularly: While regular service is a good idea in any case, it’s essential to follow the manufacturer’s recommended service schedule to be certain you are following the parameters of the warranty.
  • Keep All Service Records and Receipts: Whether it’s an oil change, new brake pads, tire rotations or a major repair, create a file to track all repairs and maintenance. If you have to take advantage of your warranty, it will be in your favor to be able to prove that you took care of the vehicle.
  • Fight For Your Warranty: In some cases, a warranty claim may be denied unfairly. If you feel this is the case, ask to speak with a supervisor or go to the manufacturer or another dealer. You can also file a complaint with your state Attorney General or the FTC if service is denied arbitrarily.

Beckley Automotive has been servicing domestic and European vehicles for over 30 years. Our technicians are ASE and Bosch certified and are well-trained in all the latest diagnostic and service tools. You can rest assured that our team will protect your warranty and your investment with integrity.

Do you have a question or concern about your car’s maintenance? Are you needing a repair estimate or a pre-purchase inspection? Contact Beckley Automotive today at 515-243-8185 or conveniently schedule an appointment online!

It’s Not Too Early to Get Your Car Ready for Winter Driving

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car battery, winter driving bmw des moines iowa

It’s hard to imagine prepping your car for fall and winter driving with the 80+ degree temps we’re currently enjoying.  But reality is that fall is practically here and that means football, turkey, presents and HARSH WINTER DRIVING are just around the corner.

TIP:  When you see the garden centers closing up and the patio furniture on clearance at the stores – it’s time to winterize.

winter driving bmw des moines iowaWinter puts an amazing strain on your car’s systems and fluids.  And if you leave your car outdoors overnight, it endures even more punishment.  Here’s what you should do now to avoid shivering on the roadside waiting for a tow.

Get caught up on recommended maintenance

If the summer was just too busy, it’s a good idea to get caught up on the simple things.  We’re sure that with other shops you’ve visited, you might have felt “taken” a bit with add-ons and extras that didn’t seem necessary.  We guarantee that our technicians will recommend only what’s necessary for your vehicle and give you clear guidance on additional maintenance items that you should consider.

TIP:  Sometimes you just feel like asking, “Is it OK if I wait on servicing say…my water pump…until the next time I visit?”  Don’t feel awkward about it! At Beckley, you’ll get an honest answer that does not contain a hidden agenda or innuendo.  We’ve built our business on honesty and good value…so ask any question you’d like and we’ll give you a straightforward answer.

Kick the tires

Possibly the most essential element in the winter equation is tires.  If you don’t do a summer/winter tire switch, make sure you have tread – and lots of it.  Sometimes when you’re at that “in between” stage where there’s probably just enough tread to get by until Spring, this is a tough decision.  Safety should be your first consideration here.  Stopping distances go through the roof on snow and ice and tread is your friend.

Get the cooling system ready to be REALLY cool

It might seem like “cooling” systems are less relevant in the winter.  It’s true you’re less likely to have overheating issues from a 10-minute drive when it’s 20 degrees outside.  But a properly operating cooling system is essential to your engine’s life at ALL temperatures.  Freezing temps can really push an old water pump to the limit, so if you’re approaching or are over the max life for that part – consider a proactive replacement.

Put the scraper and winter emergency kit back in the vehicle

It’s a great idea to keep a plastic bin containing simple roadside survival items in your trunk.  Be sure to check your items each year for expiration dates and put in fresh batteries. Some things to include are:

  • spare gloves/hats
  • jackets
  • flashlights
  • first aid kit
  • blankets
  • small shovel
  • food
  • knife
  • chains
  • jumper cables

TIP:  Consider putting one or more 40 pound sandbags in the rear of your car.  This will help with traction in a rear wheel drive car of course.  But a side benefit is that if you get stuck, you can grab the knife from your winter safety kit, cut open the bag, and lay the sand down under and around your tires for extra traction.  You’d be surprised how much this helps when things get slick and you’re spinning those gorgeous wheels.

Now is the perfect time to schedule an appointment online to get your car ready for the harsh Iowa winter. Our convenient shuttle can get you to work or home and our service advisers can help you with further transportation arrangements. Call Beckley Automotive today!

New Audi Brings Luxury and Fun Together

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Audi a4 Allroad, audi care des moines

Image courtesy of caranddriver.com

This fall, a new Audi beauty will roll out for all you car enthusiasts who appreciate functionality as well as comfort and luxury.

The 2017 Audi A4 Allroad wagon will become available in the fall of 2016 after a fantastic showing at the Detroit Auto Show earlier this year. With the A4 sedan’s redesigned 2.0-liter turbo-four engine and an impressive 252 hp, this upgrade of the 2016 Allroad will meet all expectations of Audi fans. Some of the best features of this gem include:

  • Standard quattro all-wheel drive and increased ground clearance
  • Redesigned five-link suspension for better maneuvering on curves and off-road
  • Seven-speed, dual-clutch automatic transmission and five drive-select modes
  • Standard leather seating, panoramic sunroof, three-zone climate control

The 2017 Audi Allroad wagon will also provide more cargo room than the A4 sedan and offers options like Audi side assist and pre-sense rear in the Prestige models. If you’re thinking of picking up this new Audi this fall, you’re looking at a price tag of anywhere from $44,950 to over $52,000.

Whether you bring this baby home in the fall or if you have an older Audi, Beckley Automotive is your leading Audi care experts! From batteries and electrical systems to brakes and suspension to a simple oil change, Beckley is your one-stop shop for all things automotive repair and service!

Schedule your appointment online today, give us a call at 515-243-8185, or stop by our convenient downtown location at 901 8th Street!

Oil Changes Every 3,000 Miles? Not So Fast…

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des moines oil change, european car service tips

Did you know automobile oil never wears out? It’s the additives in oil that help keep your engine clean and protected that cause the problems. Plus, oil gets dirty and abrasive from combustion contaminants which leads to sludge* and premature wear.

*We see more engine failures from sludge than old age. Sludge occurs from using the wrong oil or not changing oil frequently enough. It becomes thick like tar then clogs the oil passages. Not unlike what happens to us with a bad diet.

des moines oil change, european car service tipsConventional wisdom was “change your oil every 3,000 miles. Today, some new car manufacturers are recommending 10-15,000 miles between oil changes. How do you know what’s right for your car without spending TOO much? The answer depends on two considerations:

1.Conventional or Synthetic Oil?

Conventional petroleum based oils offer excellent protection for most circumstances and are recommended by many automobile manufacturers. They are also less expensive than synthetic oil.

Synthetic oils hold up better under extremes of temperature and extended drain intervals of 10,000 miles or more*. The only drawback is they can cost twice as much as conventional – about $8-$10 per quart.

*If you go an extended drain interval you need a premium oil filter to last as long as your oil, not the discount filters sometimes used to keep the price down.

At Beckley Automotive, we always advise using the type of oil the manufacturer recommends. Failure to do so can jeopardize any warranties and, as we’ve experienced, will hurt your engine if it’s not up to specification. We can tell you what your car’s manufacturer recommends.

2.How Do You Drive Your Car?

Your owners manual typically has two maintenance schedules. One for “Ideal” driving conditions, one for “Severe” conditions. How do your driving habits stack up? Unless you primarily drive long distances, most of us operate our cars under “severe” conditions. Here, your manual says to cut the “ideal” service intervals in half.

[one_third]

Ideal Driving Conditions

  • Mostly highway miles
  • Moderate temperatures
  • Moderate loads
  • Dust free environment[/one_third]

Severe Driving Conditions

  • Frequent trips under 10 miles or stop & go (city) driving
  • Very hot or cold temps (below freezing)
  • Towing or heavy loads
  • Dusty, unpaved roads

 

And The Answer Is…

Based on the car and oil manufacturers recommendations and our long experience with all European car engines we recommend to change conventional oil every 5000 miles and synthetic oil every 7500 miles. This is based on the typical mix of temperatures and driving styles we experience in Central Iowa.

One Final Consideration

If you drive a particular car infrequently, say under 7500 annually, change your oil once a year. Just because your oil lasts 15,000 miles doesn’t mean everything else will. Our experts will report on your tires, brakes, steering, etc. so you know your car is safe for you and your family. Do this in the fall if you’re going to store it. It will last longer with clean fluids.

When we change your oil at Beckley Automotive, your car gets a 30 point written safety inspection performed by a certified technician with years of training and experience on European cars just like yours. They know what to look for and how to respond to prevent any problems while you’re on the road. We use Mobil oil and original equipment (or better!) filters to ensure the longest life for your car and protect any warranties you might have. Plus we have the proper equipment to reset your service lights. Don’t forget – you also get a free car wash with every service.

So be sure to call us the next time you need service. We’ll be glad to give you a price and explain all the benefits our car care specialists will provide. Or you can go online and Schedule your service appointment today.

Pamper Dad – And His Car – This Father’s Day!

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father's day, car service beckley automotiveFather’s Day is coming up quickly – June 19th – and your brain is probably scrambling to come up with the perfect gift to let him know what he means to you. He’s got all the ties and coffee mugs one man could ever need and you’re looking for a new idea to show your dad, husband or grandfather that he’s loved a lot. Beckley Automotive has your answer!

Bring Dad’s car in for a tune-up, dent removal, or just some extra TLC.

The men in our lives do a lot for us, so why not do something they will really appreciate? No matter if your dad drives an Audi, Buick, Dodge, GMC, Honda, Landrover, Mini Cooper, Porsche, SAAB, Toyota, Volkswagen or Volvo, bring it to Beckley Automotive! We can service it, so dad can enjoy his weekend and special day.

Some of the services we provide for your dad this Father’s Day include:

  • air conditioning
  • battery and starter systems
  • engine
  • detailing & dent removal
  • brake and electrical systems
  • oil change and service
  • car tire & wheel alignment

If your dad has had any of the things listed above on his summer to-do list, give him the Father’s Day gift of free time and the opportunity to make other fun plans this summer.

Let your favorite man know how much you care about him and the things that he holds dear.

Contact Beckley Imports today to schedule an appointment online for Dad. Make his Father’s Day extra special! Just ask him for the keys, we’ll take care of the rest!

Automotive Innovations to Expect in the Near Future

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Innovations, Image Courtesy Acura

Image Courtesy Acura

The automotive world changes every year with new models, new technology, and new safety features to please the most dedicated car enthusiast. Innovations for luxury vehicle safety, military vehicles, high-performance hybrids, and “green” manufacturing topped the list for 2015, according to Popular Science Magazine. Here are some highlights of what’s new:

  • In May 2015, the first ever “supercar” was created using 3D-printed parts and cutting factory emissions by up to 90 percent. The Blade, a high-performance automobile that uses carbon-fiber shafts and 3D-printed joints for the chassis, weighs only 1,400 pounds and accelerates from 0-60 in only 2.5 seconds. Created by Divergent Microfactories as a sustainable manufacturing platform, this car is fast, strong and was assembled in around 30 minutes, greatly reducing resources used such as space, energy, materials and time.
  • Oshkosh Defence has created a light combat tactical all-terrain vehicle to withstand bomb blasts and to protect the soldiers inside. It uses similar ballistic protection to a light tank and is expected to replace the Humvee over the next few years with its off-road agility and bomb-resistant shaping.
  • Hybrids are gaining popularity for being eco-friendly, but haven’t taken over the industry due to lack of handling and responsiveness. The Acura NSX for 2017 may change that. While the price is still pretty astronomical, starting around $155,000, the NSX promises to be the first high-performance sports coupe hybrid. It combines an electric motor that offers zero-delay acceleration with a twin-turbo V-6 engine, a motor at each front wheel, and precision power through torque vectoring.
  • Volvo has long been thought of one of the safest cars on the road, and certainly raises the bar with the Volvo XC90. At a much-more affordable starting price of $43,950, the safety features developed for this vehicle may change auto technology for the future. The XC90 offers USB and auxiliary connectors, a built-in hotspot for constant connectivity, and Sensus navigation to get you to your destination with as few distractions as possible. But the safety features are what really set the XC90 apart; using cameras, radar and body sensors, this car will alert a distracted driver to impending crashes or drifting off the road, will engage the brakes if you turn into the path of an oncoming car in an intersection, and crumples the seat frames downward and tightens seatbelts if your car does leave the road.

The future of the automobile industry is already here and could be taking over the roads of Des Moines in the next few years. You can trust Beckley’s expert technicians to stay in front of the technology and to always be ready to take care of your import or domestic vehicle care and repair needs.

Until one of the above beauties is actually in your garage, Beckley’s is ready to help you maintain your current vehicle, whether foreign or domestic, innovative or old school. Click here to schedule an appointment, call us at 515-243-8185, or stop by at 901-8th Street in Des Moines.

How Much Does a Tesla Really Cost?

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Earlier this week an estimated 300,000 people forked over a $1,000 deposit to reserve a Tesla Model 3 electric car designed by entrepreneur Elon Musk. The car hasn’t even gone into production yet, and won’t be available for a couple years. When the Model 3 does begin rolling off the production line, buyers will pay an estimated $35,000 for this vehicle.

Some industry analysts said the recent Tesla launch created the kind of buzz similar to Apple releasing its latest iPhone. So what’s so great about this car?

tesla repair bills, electric car repairsThe driving force behind the popularity of Tesla’s latest announcement to create an electric car far below the $70,000-plus price tag of earlier models is its price point. But take closer look, and there’s more than one reason for its mass appeal. It can travel about 300 miles on a single charge. Step on the accelerator (not the gas pedal), and you can go from 0 to 60 mph in less than six seconds. And it’s got a 15-inch laptop or tablet-style display that gives you all the information you need while driving.

Pretty enticing if you’re in the market for an electric car, and have the cash or financing to pay for it, right? We hope to see Tesla make the Model 3 a success. But Tesla owners could be in for a surprise when their car needs to be repaired. Industry research on current Tesla models shows that repairing a minor scratch or dent can cost an estimated $7,000. Some repair costs to its aluminum body for bigger dents or damage can range from $11,000 to $30,000. And mechanical repairs are just as expensive.

In other words, minor repair work to a Tesla could cost as much as a used car. And major repairs could be as much as the price tag for a new gas-powered car. That’s certainly something to think about before dropping $1,000 to reserve a Model 3, and fork over the balance when the car comes off the production line.

Owning a Tesla or other electric car can likely save you money in the long run, and have less of an impact on the environment. But if you’re not in the market for one, or can’t afford one, keeping your gas-powered car well-maintained can still save you money. Simple repairs and regular maintenance can have a big impact on fuel economy, performance and longevity.

Until the Tesla Model 3 electric car comes out, keep your gas-powered car running smoothly with regular oil changes, maintenance, and any necessary repairs by coming in to see us. Click here to schedule an appointment, call us at 515-243-8185, or stop by at 901-8th Street in Des Moines.

Poor Wheel Alignment Can Displace Your Bottom Line

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Iowa winters can be pretty harsh. But the salt, sand, ice and melting snow can be even worse on the roads. In Des Moines, the roads this year are showing exceptional wear and tear with ruts and potholes big enough to swallow your Land Rover! The crews are out fixing them, but for many of us, the damage has already been done to the wheel alignment on our vehicles.

wheel alignment, winter drivingThe wheel alignment of your car may be compromised from driving on rough roads, hitting a curb or two, or getting into a minor finder bender. It may not seem like a big deal, but it is. Misalignment can cause some troublesome and expensive issues:

  • Less than ideal handling
  • Vibrating steering wheel
  • Lower fuel efficiency
  • Excess or uneven wear on tires
  • Possible damage to your suspension and other components

It used to be that mechanics took a best-guess approach to fine-tuning the wheel alignment of a car. But even a few millimeters can make a difference in steering performance and tire longevity. At Beckley Automotive Services, we stay up to date with the latest alignment equipment and software to ensure perfect results for each and every car we service. We use a computerized wheel alignment machine that produces precise measurements for the camber, toe and caster. Our experienced specialists are trained on specific makes of cars, foreign and domestic, so you know you’ll get the best service available for your vehicle.

Click here to schedule an appointment, call us at 515-243-8185, or stop by at 901- 8th Street in Des Moines.

Spring Break Road Trip? Give Your Car a Check-Up Before You Go

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spring break, road trip, car inspection, beckley automotive, beckley importsWhat are your plans for spring break?

It’s that time of year when a lot of people take a road trip. Some will catch a plane and head to super-sunny places like Hawaii, Cancun, or the Bahamas. But for a lot of people with kids home from school, a week off work, or a spring-fever feeling for some much needed R&R, getting behind the wheel and driving to a spring break destination is the way to go.

Preventing Car Trouble Can Save Your Vacation

Sounds simple enough, right? Pick your destination. Pack up the car. And hit the road. But what happens when you’re in the middle of nowhere and your car has a problem. You can’t anticipate every car problem you might experience on a road trip. But you can take steps to prevent car trouble from spoiling your spring break.

Inspection Time – Before You Go…

Take a few minutes to inspect your car before you go. Check the following:

  • Tires – Check the tire pressure. Make sure it’s inflated to the manufacturer’s recommended PSI. Low tire pressure can reduce gas mileage and cause the tires to wear faster. Inspect the tread, too. Bald spots or bulges raise your risk for a flat or a blowout. And if you don’t have a decent amount of tread left, traction, regardless of the weather, will be compromised.
  • Belts and Hoses – Pop the hood and inspect the belts and hoses like the ones attached to the engine and radiator. These are usually made of rubber and can become loose or cracked over time. Taking care of any aging belts or hoses before your trip can save you a lot of headaches down the road.
  • Fluids and Filters – It’s also a good idea to check fluid levels for key operating systems (i.e. oil, brake fluid, power steering fluid, windshield wiper fluid, and antifreeze). A clean air filter will also help improve gas mileage for your road trip.
  • Lights and Wipers – Have someone step on the brakes, turn on the lights, and use the turn signals, while you walk around the car. It only takes a few minutes, but can alert you to any lights that need to be replaced before your road trip. Check the lights inside your car, too. And if it’s been a while since you replaced your wiper blades, before your trip would be a good time to replace them, especially if you know you’ll be traveling in rainy or snowing conditions.
  • Battery and Brakes – To give your battery a basic inspection, make sure it’s got a good connection, and the battery terminals are free of acid or corrosion. And if your brakes are squeaking or you feel a lot of vibrations when you slow down, it may be time for new pads and/or rotors. Or bring your car in for a battery and brake inspection.

When you make plans to take a road trip for spring break, you want to enjoy the experience. Making sure your car gets you there and back without any problems will help, regardless of your destination.

Ready for a pre-road-trip inspection? Click here to schedule an appointment, call us at 515-243-8185, or stop by at 901-8th Street in Des Moines.

Has Your Car Been Recalled?

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If you’re the owner of a new car and it’s been recalled for some reason, you’ll get a notice directly from the manufacturer. And even though we live in a high-tech world where the car design and manufacturing process gets heavily scrutinized before production begins, recalls do happen.

30-Plus Recalls in a Month. That’s Normal.

automobile recall, vehicle recall, car recall, recall repair, recall serviceFor example, in December alone there were more than 28 recalls from major manufacturers for things like faulty locks, defective fuel pressure, ignition fuel leaks, wiring problems, defective air bag deployment, drive axel issues, and other problems that could potentially lead to a fire or accident.

Recall Notification for Original Owners

If you find out that your car is on the recall list, you also receive instructions on how to get the problem taken care of (usually at an authorized dealer/repair shop specified by the manufacturer).

Sure, it’s a hassle, but it’s better than the alternative that can occur if you choose to do nothing about a known problem. And if you do find out your car has been recalled, take care of it as soon as possible. Sometimes manufacturers end up putting customers on a waiting list because they run out of parts needed to complete the recall repair.

If You’re Not the Original Owner…

So what happens if you’re not the original owner of a car when a recall is issued? Nothing. You won’t get a visit from the Car Recall Response Team, letter in the mail, or even a phone call from a spammy-looking number.

Want to find out if your car has been recalled? Check with the National Highway Traffic Safety Administration. Visit the site and check Recalls & Defects to see if your car has been recalled for a problem. You can also find recall info on tires, motorcycles, and travel trailers.

Deadline for Recall Repairs

Car recalls happen pretty frequently. But there’s one detail you don’t hear very often from car manufacturers when a recall occurs. You have up to 10 years from the original sale date of the car to get a no-cost repair for a recall.

If your car doesn’t seem to be running right, or you’re concerned it may have been issued a recall, do something about it. Check with the National Highway Traffic and Safety Administration, or bring your car in for an inspection. Our team of certified and experienced mechanics stay up to date on the latest recalls, and can let you know if your car is on the list.

Click here to schedule an appointment, call us at 515-243-8185, or stop by at 901-8th Street in Des Moines.