Find a Good Auto Repair Shop Before You Need One

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If you drive an older car, the chances of something going wrong are probably going to be higher than driving a car home from a dealership. But that doesn’t mean new cars won’t have problems. While you might not want to think about it, do you know where you’ll take your car if it does need a repair?

You should. You don’t have to look far to know that prices among auto mechanics can vary widely on parts and service. And unless you’ve done your homework, you might not know anything about a shop’s customer service, track record, and warranties before someone has your car up on a hydraulic lift.

auto repair shop downtown des moines iowaYou’ll save yourself time, money, and worry, if you know where to take your car when it needs to be fixed, instead of scrambling to find a good mechanic. Here’s how to find one:

Ask Your Friends for a Referral

While Google may help you find a long list of auto shops in Des Moines, you still won’t know a lot about them. Ask your friends for a referral. It’s a good place to start your own research to find a place to take care of your car.

Check Qualifications

Online reviews can tell you a lot about a business, customer service, and quality of work. But don’t base you decision on choosing a mechanic entirely on word-of-mouth. You can also check to see if the business is registered with the state of Iowa, the city of Des Moines, the local Chamber of Commerce, and the Better Business Bureau. You can also check to see if the shop has mechanics on staff with an Automotive Service Excellence certification.

Ask about Warranty Work

If your car is still covered under warranty and need repairs, read the fine print. You may need to take your car to an authorized dealer, but in some cases an approved shop may be able to do the work covered by your warranty, too. You’ll also want to ask the manage about what type of work they warranty, and what type of work or repairs it covers.

Get Details about Diagnostic Testing

In most cases, before any kind of repair is made to your car, a mechanic starts with diagnostic testing to determine, identify, or confirm the problem that needs to be repaired. When you’re looking for a shop, ask if they charge for diagnostic testing. In many cases, basic diagnostic tests are free, while more labor-intensive testing to identify a problem may come with a fee. Some shops will waive the fee if you have them perform the needed repair.

Get a Second Opinion

Even after you’ve found a shop you trust, it’s always a good idea to get a second opinion, especially with an expensive repair. You could take your car to a second shop and have their team give you a quote. Or you could ask your mechanic for the details, and simply call another shop and see what they would do the work for. Either way, getting a second opinion for expensive car repairs can save you time, money, and anxiety in the long run.

Get It In Writing

Reputable shops will gladly give you a quote for work that needs to be performed. It’s important to get this in writing, before you agree to any repairs. That way when it comes time to settle your bill there are no surprises.

If your car needs routine maintenance or a major repair, we can help. We’ve been keeping cars on the roads for Des Moines drivers for more than 30 years. And we’re proud of our reputation for friendly customer service and outstanding work on thousands of cars.

Need a good mechanic? Do your homework, and then click here to schedule a service appointment, contact us at 515-243-8185, send us an email at service@beckleyimports.com, or stop by at 901-8th Street in Des Moines.